What you need to do We accept 'returns' of faulty goods or a incorrect size. It is the customer's responsibility to ensure that items requested are the correct size before a purchase is made.
Returns procedure 1 : Contact DUDE unlimted by email or in writing for Return Authorization 2 : Pack the item(s) SECURELY, preferably in the original packaging 3 : Put a note in the parcel (ESSENTIAL) with your details and describing the problem 4 : Post item(s) to the address we will give you. 5 : Use your preffered trackable method of shipping to make sure item arrives safely and quickly
Once we receive the item(s) We will replace the item(s) and pay the postage.
Please remember Always contact DUDE unlimited FIRST Always pack the item(s) securely and send by your preffered trackable method of shipping. Always include a note with your details, explaining the problem
Cancellation If you wish to cancel or amend an order, please contact our queries section immediately @ admin@dudeunlimited.com , quoting your full name and address, and the order number which appears in your order confirmation. Please note that you should assume that the order may be dispatched immediately from the point that you have submitted it, and once an order has been dispatched it can neither be amended nor cancelled. However, by calling us you greatly reduce this risk of this happening. Sorry, you CAN NOT return worn or used underwear or swimwear.
